This Privacy Policy describes the collection and processing of personal data by or for COMSOL AS in connection with the Arcast software products, the Arcast website (the “Site”), Arcast events, and its other interactions, communications, and activities related to Arcast. If you do not agree with these terms, please do not access or use the Site or otherwise provide Arcast with your personal data.
The Site is owned and operated by COMSOL AS, and Arcast software products are published by COMSOL AS. COMSOL AS is a corporation duly organized and existing under the laws of Norway, registered in the Norwegian Company Register under registration number 979 555 792, having its principal place of business at Havnegata 9, NO 7010 Trondheim, Norway.
Please note that COMSOL AS is not responsible for the content or privacy practices of third party websites to which https://www.arcast.no or any other Arcast website, software product, and/or application may link to or from. Nor is COMSOL AS responsible for the privacy practices of any distributor, or other third party having a relationship with COMSOL AS, except with respect to their authorized activities in processing data on behalf of COMSOL AS.
COMSOL AS collects certain data from visitors and contributors to the Site and through email and other interactions and mechanisms in order to use certain features on the Site or to participate in certain activities. This data depends on your interaction with us and what functionality you use and may include:
You may decide whether or not to provide all or part of the requested data, however, if you choose not to provide all or part of the requested information, you may not be able to access certain functions or pages on the Site, and you may not be able to participate in certain events or obtain certain services.
Certain communications, information, and downloadable files that you have submitted to the Site may be publicly available for third parties to view, download, and comment on, depending on the forum in which you decide to share this information.
Arcast products and services are not marketed to children under the age of sixteen (16) years old. COMSOL AS does not knowingly collect or process data from any persons under the age of sixteen (16) years old. If COMSOL AS becomes aware that it has collected personal data from such a child, COMSOL AS will remove such personal data from their systems.
COMSOL AS’s purpose in collecting and processing your data is to provide you with access to assets and/or services that you request or that we believe will enhance your experiences with the Arcast products. If you have contact with COMSOL AS as a representative for your organization, COMSOL AS will process your personal data in order to be able to fulfil COMSOL AS’s commitment to your organization. We may also use your data for the following purposes:
The legal basis on which COMSOL AS relies for the above use of your data includes:
Your preferences can be reached by contacting the Privacy Manager privacy@arcast.noNote, as long as you continue to be an end user of, license holder of, or administrator for a license of Arcast software, or are participating in the process of becoming an end user, license holder, or license administrator, you are not permitted to unsubscribe from or opt-out of emails and messages regarding your software licenses and the transactional processes, changes, updates, and technical and security notices regarding them, or other emails and messages regarding the support, maintenance, and use of the software.
COMSOL AS uses recognized technology and tools to protect the security of your data. Yet, due to the fact that no security system is impenetrable, COMSOL cannot completely and entirely guarantee the data security of COMSOL’s security systems. If these systems are breached and your data is compromised as a result of this, we will take reasonable steps to investigate the breach and, where appropriate, notify you about which data may have been compromised. COMSOL AS will also take other steps to address the breach in accordance with any applicable laws and regulations.
COMSOL AS are responsible for the management of storage of personal data. Contact information for COMSOL AS can be found at the bottom of this policy. Data you provide to COMSOL AS may be transferred to or used by trusted external parties for the purposes described above.The COMSOL AS organization has established various safeguards to protect your data, including a Data Protection Agreement adopting the approved European Commission contractual clauses and various technical and organizational measures. A copy of these safeguards taken by COMSOL AS may be obtained by submitting your request to the address identified below for COMSOL AS’s Privacy Manager. COMSOL AS also requires external parties to whom COMSOL AS may transfer personal datato join this Data Protection Agreement to secure any data transferred between COMSOL AS and these organizations.
All data that is collected will be stored only as long as is necessary to accomplish the purpose for which it is collected, or as long as is permitted or required by applicable law. Periodically, COMSOL AS will review its data processing systems to determine whether or not the purposes for the collection and processing of your data remain valid. That determination will be based on factors that include whether or not you are still in contact with COMSOL AS, whether or not any requests made by you to COMSOL AS have been fulfilled (including any follow-up tasks), whether or not you have subscribed to receive information from COMSOL AS, whether or not there is a contractual relationship between you and COMSOL AS (such as you or your organization owning a license to Arcast software you are eligible to use, you or your organization having purchased a training course you are eligible to attend, or you having registered for a Arcast event), and whether or not there is a contractual or legal basis for continuing to retain your data. Based on that review and any notifications received from data subjects, COMSOL AS will update its systems. For more information on the purpose for which information is collected, please see Use of Data.
The Site stores cookies and web beacons on your web browser, and makes use of web storage and conversion tracking functionality.
Cookies are simple text files containing a string that functions as an identifier of stored data on COMSOL AS’s servers that is used to retrieve, employ, and present it on the Site. COMSOL uses their own cookies to improve functionality of the Site as well as your user experience. This may include automatically logging you in to access certain functionality, automatically populating forms, automatically presenting relevant and tailored content for your needs, and automatically remembering your email and other web-based preferences. The storage and use of cookies also allow COMSOL AS to filter out spam, bots and other malicious users and uses of the Site. These COMSOL AS cookies may be session cookies, which are cookies that are erased when you close your browser, or cookies that have up to a five (5) year retention period. All COMSOL AS cookie information is controlled by COMSOL AS and accessed only by COMSOL AS.
COMSOL AS also uses third party cookies on its Site for functionality, enhancing user experience, tailored online advertising, and marketing. The information about third party cookies is controlled by and accessible by those third parties. Third party cookies may be session or permanent cookies. For more information on those third party cookies, including how to disable those non-essential cookies and the privacy policies of those third parties, please see Third Party Tools below.
Similar to cookies, web storage is used to store browsing-relevant data on a local database within your browser. It is used to remember the state your browsing history was in the last time you were on the Site. This includes remembering view preferences such as your last sorting of lists, allowing your videos to continue playing from where they last left off, and recovering your in-progress comments or posts on the Site’s forums.
COMSOL AS may also use web beacons on the Site or in emails sent to you. These are HTML elements, for example images, loaded from a web server passing along an identifier with the load request. Web beacons are used to monitor your navigation when visiting the Site or when opening specific emails.
COMSOL AS also uses conversion tracking (also known as tracking links) in emails or on the Site or third-party sites to record and transmit which link, element, or component on a webpage or in an email was used by you.
These tools make it possible for us to improve the effectiveness of our messages and provide you with better tailored information on the Site and in email communications. You can configure your browser to deny the storage and/or and use of cookies, web beacons, local storage, and conversion tracking. Some webpages and features on the Site may not be made available or able to function if storage and/or use of this data are denied. For more information on how third-parties store and use data accessed through cookies, web beacons, local storage, and conversion tracking, see the section on Third Party Tools, Sites, and Services.
COMSOL AS uses third-party tools including, but not limited to, Google Analytics Demographics and Interest Reports, Wistia, HotJar, LinkedIn, Facebook, Twitter, Google+, Yandex, VKontakte, and Baidu for the collection, analysis, and/or use of data associated with browsing activity and the type and origin of software and hardware used to engage in that activity. This data is stored on COMSOL AS’s or the third-party tools’ web servers.
If you have chosen to enable Google to associate your browsing history and other data with your Google Account, Google will collect Google-authenticated identifiers associated with your Google Account and will temporarily connect these identifiers to your Google Analytics data in order to improve the effectiveness of COMSOL AS messages and provide you with better tailored information on the Site and in email communications. COMSOL AS may also share your analytics data with third-party contractors who help analyze the data and improve the Site. For more information concerning the use of cookies by Google, please see: https://www.google.com/policies/technologies/types.
You can prevent these tools from storing and analyzing your browsing history by: disabling cookies and other means of storing data through your browser’s settings; by using the Google Analytics’ Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout; or by using the disabling features supported by other third-party tools.
COMSOL AS advertises and markets itself, its products, and services on different sites across the internet through using cookies and browsing histories collated and applied by third-party tools that include, but are not limited to, Google Adwords. Most of these third-party tools allow you to opt-out of remarketing and tailored online advertising through using the Do Not Track functionality in your web browser or through other methods specified by your browser and/or the respective third-party tool. In particular, you can opt out of Google’s tailored ad serving by visiting Google’s Ads Settings at: http://www.google.com/settings/ads. For more information about the privacy policies of Google, Google Adwords, and Google+, please see: https://www.google.com/intl/en/policies/privacy.
The Site also incorporates “Like" buttons associated with social media sites including, but not limited to, Facebook, Twitter, Google+ and LinkedIn that, if you are logged in to one of these sites, will transfer the link (URL) that you “liked” to your account or page on that respective social media site.
The data collected and stored by these third-party tools is not used by COMSOL AS to identify you or connect personally identifiable data to you. Further, the providers of these third-party tools are limited in their ability to use and share information they collect by their terms and privacy policies. Aside from the links given above, the tools mentioned in this Policy can be seen at:
COMSOL AS also uses VisitorTrack to identify companies and institutions accessing the Arcast website and provide contact information for individuals at those companies and institutions. The provider of VisitorTrack, Netfactor, collects this information pursuant to their privacy policy available at: http://netfactor.com/privacy-policy.
Additionally, the Site includes images from Google Maps to show the location of some of our events. Your use of Google Maps is subject to the then-current Google Maps/ Google Earth Additional Terms of Service at https://maps.google.com/help/terms_maps.html and Google Privacy Policy at https://www.google.com/policies/privacy.
For more information on data transfers, please see the Transfer of Data section.
From time to time, we obtain personal data from other parties or services. This type of personal data typically comes from public domain sources such as LinkedIn Sales Navigator and Indeed, although we use other services such as Cognism to help us access and manage this personal data. This data is limited to your name, your employer, the uniform resource locator associated with you for the service from which your data originated (for example, your LinkedIn page), and your business email address. We store such information for a maximum period of thirty (30) days unless you express an interest in communicating with us. This personal data is otherwise stored and transferred as described in this Privacy Policy.
You have the right to be informed about the collection and use of your personal data, including the types of data collected, the purposes for which it is used, and the length of time it will be retained or the criteria to be applied in determining how long it will be retained. You have the right to access your personal data and have it corrected if it is wrong or incomplete. You have the right to restrict the processing of your data where the accuracy of your personal data is contested, where the processing is unlawful, and where we no longer need the personal data for the purposes for which we have processed it. You have the right to request that COMSOL AS disclose to you: (i) the categories of personal data that COMSOL AS has collected about you; (ii) the categories of sources from which your personal data is collected; (iii) the business or commercial purpose for collecting, selling, or sharing your personal data; (iv) the categories of third parties to whom COMSOL AS discloses your personal data; (v) the specific pieces of personal data that COMSOL AS has collected about you; (vi) the categories of personal data sold or shared, along with the categories of third parties to whom your personal data was sold or shared or the fact that your personal data was not shared. You have the right to object to the processing of your personal data and also restrict its processing in those instances where we undertook processing of it in carrying out a task in the public interest or where necessary for our legitimate interest where there is no compelling reason for its continued processing. You have the right to withdraw consent that you have given to the collection and processing of your personal data at any time. If you do withdraw your consent to the collection and processing of your personal data, that withdrawal shall not affect the lawfulness of any processing by us that is based on the consent you have given before you withdrew it. You also have the right to obtain the deletion of your data when it is no longer relevant to the purposes for which it was collected or processed, when you have withdrawn consent and there is no basis for us to continue processing, when you have objected to further processing and there is no compelling interest for continued processing, and when the data was unlawfully processed.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal affects concerning you or similarly affecting you, except where there is a lawful basis for continued processing. You have the right to receive personal data in a structured, commonly used, and machine readable form for the purpose of data portability in those instances where we process by automated means personal data that you have provided.
You have the right not to be discriminated against for exercising your rights with respect to data privacy, including by the denial of goods or services to you, the charging of different prices or rates for goods or services, the provision of different level or quality of goods or services to you, or the suggestion that you will receive a different price or rate for goods or services or a different level of quality for goods or services.
These rights may be exercised by using the tools we offer on the Site or by contacting COMSOL AS with your specific request through the methods described below. COMSOL AS will address any such requests in a timely manner. In certain cases, COMSOL AS may ask you to verify your identity before acting on your request. If you are unsatisfied with COMSOL AS’s response, you may refer your complaint to the relevant supervisory authority in your jurisdiction.
Arcast software and certain events and services, as well as the Site, are subject to additional terms, including, but not limited to, the Arcast Software License Agreement, see https://www.arcast.no/legal/sla.